Shipping and Delivery Policy
We currently ship only to the U.S. and its territories.
When will my order arrive?
All of our orders are shipped on working business days (Mon-Fri).
Processing times may take up to 1-3 business days, orders will not be shipped or processed Saturday-Sunday.
You'll receive a shipping notification email with a tracking number once your package is shipped.
Tracking information can take 24-48 hours to update.
Your order will usually arrive within 2-6 business days.
PSA: THESE SHIPPING TIMES COULD BE AFFECTED BY COVID-19 AND MAY DELAY YOUR PACKAGE
*ALL ORDERS ARE SHIPPED VIA THE USPS
OOPS! I sent you the wrong address! What should I do?
Please contact us ASAP at [email protected] when you realize you've entered the wrong address, and we can change it to the correct one. But if your order has already been processed and shipped, it's out of our hands.
My order says it has been delivered, but it's not here, why?
If this ever happens, contact your nearest post office with your tracking details, Ideary Cosmetics is proud to ship your orders with a lot of love and care, we will always make sure that your order is packaged in excellent condition before we drop it off at the Post Office.
Unfortunately, Ideary Cosmetics has no control after handing your shipment over to our carries and is not responsible for lost or damaged packages. Please do try to contact the USPS for any further information about your packages whereabouts.
RETURNS:
All sales are final, no returns or exchanges due to sanitary reasons.
WHEN YOU PURCHASE FROM IDEARY COSMETICS, YOU ARE AGREEING TO OUR POLICIES AND OUR PROCESSING TIMES.